A Florida female posed being a social employee. No-one caught on until she died.



A Florida social worker surrendered her license following an investigation observed her spouse pretended to become her and taken care of clients applying an internet mental overall health System.

In keeping with a Florida Department of Wellness investigative report and on the web wellbeing Office documents, Peggy A. Randolph was a licensed clinical social worker in Ellenton, about 20 miles northeast of Sarasota.

She was also licensed in Tennessee like a social employee, per on the internet data and paperwork submitted to your point out’s Board of Social Employee Licensure.

When Randolph was claimed, she labored for Brightside Health, an online mental well being platform, in between January 2021 and February 2023. In the course of that time, she offered providers to countless consumers by means of online video get in touch with, In accordance with official files.

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Individual discovered about impersonation following social worker’s spouse died
Randolph went on bereavement go away pursuing the Loss of life of her wife, Tammy G. Heath-Randolph. That’s when Randolph’s individual documented that she had been treated by Randolph’s unlicensed, deceased spouse in place of the social employee herself.

The individual who noted the situation delivered a photograph of herself Talking to Randolph’s wife during a session. When Brightside Health commenced an investigation and confronted Randolph, the social employee denied the individual had been addressed by her spouse.

Randolph at some point admitted it was her spouse witnessed inside the photo managing the individual and mentioned her spouse, Heath-Randolph, experienced an “uncontrolled bipolar problem” that may have triggered her viewing individuals guiding the social worker’s back again.

When Brightside Health and fitness commenced investigating the case, the company uncovered Randolph’s spouse was seeing individuals for very some time, Based on a report filed Together with the Florida Department of Wellness.

“This was a coordinated hard work so Randolph could provide providers to patients in man or woman while (her wife) furnished services more than the cellphone,” the report examine.

In keeping with records filed in Tennessee, Randolph was paid for periods her spouse attended.

"Brightside Well being carried out an inside investigation and identified (Randolph) experienced shared her log-in qualifications with (her wife)," the report reads. Brightside Well being fired Randolph on Feb. 28, 2023 then the social employee selected to retire her license.

Brightside Health and fitness let police know about the specific situation on April 17, 2023.

Randolph could not be attained for comment but documents submitted in Tennessee exhibit that Randolph agreed not to use to reinstate her license. She also must shell out a civil penalty of $1,000.


Mental wellness organization reimbursed individuals for impacted remedy
Brightside Overall health mentioned in an announcement to United states Currently that Randolph was an unbiased contractor to the System, as well as other mental wellbeing websites.

The business mentioned it's going to take precautions to avoid cases like these, like interviews, history checks and license verification. The company also mentioned it revalidates licenses for all of its Health care gurus.

As soon as Brightside Overall health learned about the statements in opposition to Randolph and her spouse, the corporation eliminated her entry to the corporate’s units and terminated her contract.

Brightside Well being also explained it:

Reassigned Randolph’s clients to new Health care gurus
Reported the case to federal authorities
Documented Randolph to Specialist licensing boards
Done an extensive stability audit
The company also stated it notified the Place of work of Civil Legal rights of a possible HIPAA violation, and likewise contacted clients in crafting and by using phone.

The organization stated In addition, it issued refunds for perhaps-linked classes and Permit insurers know.

“The claimed habits might be a breach of Randolph’s contractual settlement with Brightside in addition to a violation of her Experienced code of ethics,” the corporate explained during the created statement.

“We’re very dissatisfied that just one provider was willing to violate the trust that Brightside and, most importantly, her patients experienced put in her, as rely on is the muse with the client and service provider relationship in each telehealth and in-particular person treatment.”

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